Elle Interiors LLC - Scottsdale, Arizona

Tim D.

We are on our second project with Elle and her team. A broken water line led to a complete remodel of our house including 2 new bathrooms, a powder room we never had before, new kitchen, new family room, new dining room and all new furniture. She did a great job offering us great ideas. She was the general contractor and her crews worked very well. It was a big job and they responded to all of our questions and concerns quickly. The interior went so well we called her back as soon as the interior was finished and had her give us a new landscaping and lighting plan to go with a complete exterior paint job. VERY Professional!

Shareene F.

In my experience with Elle Interiors, I have been nothing but impressed. Not only are their designs new and fresh, but the design team is highly competent and responsible. They communicate clearly and in a timely manner and are very organized. They listen to your needs and execute your vision smoothly and professionally. I highly recommend Elle Interiors for your remodel and furniture projects!

Jill S.

This is our second time working with Elle Interiors and our first experience working with Travis as designer. We enlisted Travis initially for interior design work only on 3 rooms in our house, but during the initial consultation we learned that Elle also does exterior design work, too, which is something that we’d been needing to look into for a while since we had not updated the exterior since we bought the house nine years ago. Travis took the exterior from looking really shabby to very chic. His creativity is amazing. He listened to what we felt needed to be updated and came back with a plan and specific ideas and options from which we could choose. One of the great things about Elle Interiors is that they coordinate bringing in all of the vendors and construction tradesmen so you don’t have to go looking for them on your own. We were very happy with the talent brought in and in particular we really appreciated working with Jeff who did the majority of construction work. We originally thought he was going to be installing siding material for the feature wall and gable ends, but he actually built these items from scratch. Since our house is older, sometimes unexpected issues were found, but Jeff always found a solution, and Travis was always upfront about providing cost estimates for us to review and approve when these types of items came up. During construction and afterwards, many of our neighbors stopped by wanting to know who we’d worked with so that is certainly a testament to how fabulous a job that was done. When it comes time for our next project, we’d most definitely look to Elle Interiors again.

Debbie Y.

I would like to give this company zero stars however, that is not an option hence, the one star. Ellinor is pleasant when you meet her but it doesn’t take long to discover that she lacks emotional intelligence and has no empathy for her clients. One example being, when the project was laid out it was decided the upstairs would be completed first then the downstairs. This was to have as little disruption to the family members living downstairs as possible. Ellinor specifically said that the property would need to be vacated for two weeks, three at the max. When the plans were received they showed the downstairs being vacated for four months. When asked about it Ellinor’s reply was, “you said you were flexible.” This was at the height of the rental shortage and when rent was sky-high. Since their didn’t seem to be a choice, we had four adults, two working from home, and four dogs living in a two-bedroom house. It ended up that an Airbnb had to be rented for our teenager while he completed the school year.

Most of the work completed on the house was sub-par to what Ellinor promised. In the beginning she and Rand constantly talked about all their work being above code however, when push came to shove they would say the project met code and implied that was all they were required to do. There are still electrical switches that the electrician installed but could not say what they controlled and a paint job that friends say is the “worst” job they have ever seen. We have kitchen cabinets that costed $25,000 but still do not align, open properly or close properly. Rand informed me that “cabinet installation isn’t rocket science.” If that’s the case, then the cabinets should be perfect.

The demolition work started in December 2021 and the project was not completed until May 2023. Some of the delay was due to a leak we experienced however, that was a six-week delay. When the project was first discussed with Ellinor she said the project would take approximately nine months. She will say that delays were due to covid however, delays were also due to lost items (one example, a mirror was ordered and couldn’t be found by Ellinor’s staff, when it was found they tried to charge a $75. storage fee.), the wrong items being ordered and having to be reordered, contractors not showing up when on time or at all and the list goes on. Neighbors informed us that days and sometimes more than a week would go by without anyone showing up to do any work.

The icing on the cake was when Ellinor’s email was hacked and she didn’t know it “because I get so many emails each day that I can’t keep track.” Because of this hack over $67,000. was lost. Ellinor did nothing to help in trying to recover the funds and when asked about her insurance she simply said that fraud wasn’t covered. It took her over a week to make contact after the loss.

We started this project with a $250,000 budget but when we received the first budget from Elle Interiors it was over $400,000. We trimmed back and the budget came to $368,435. When talking with Ellinor it seemed she had little interest in trying to cut back on the cost of items. If anything was cut back it was because we found less expensive items to replace the items that were chosen by Elle Interiors. When all was said and done the project ended up being over budget by $150,000 for a total cost of over $500,000. In addition to the lack of staying within budget, Ellinor seldom came to the property to check on progress. She said that Rand was overseeing the project but she is the owner of the company and should be ultimately responsible for the finished product. So many compromises were made on our part and it is sad that such a large sum of money was spent for what ended up being a very unpleasant and stressful experience.

I am sure there are excellent interior design companies available but Elle Interiors is not one of them.
Ellinor is aware of everything listed above and more.

Dennis T.

The team at Elle Interiors is truly exceptional and receives our highest recommendation. During our comprehensive makeover of a newly purchased home, we have received beautiful design alternatives that fit our unique style preferences and price points, outstanding planning and timely project implementation, constant communication, and exacting standards in all project phases. Under the strong leadership of Ellinor Ellefson, all staff are clearly passionate about their mission and are positively delightful people to partner with. We love the work Elle Interiors has completed and are excited to see our future projects unfold.

Kevin W.

I have worked with several designers and my experience with Elle Interiors has been the best. Ellinor's advice was great and helped me avoid some mistakes. She took what I envisioned and gave me great advice to create what I really wanted but would not have been able to do nearly as well without her advice. I will certainly be working with her and her team again!

Daniel C.

When working with an interior designer, it's critically important to select one that not just posts beautiful pictures of completed project to an online gallery, but one that truly understands the intricacies and nuances of the clients requirements. This is what I consider to be one of the greatest strengths and compelling reasons to engage with Ellinor and her team. Ellinor will spend the time to truly listen to how you want to use a particular room, what your design influences and preferences are, what your budget looks like etc.

Over the past 10 years, I have had the pleasure of working with Ellinor on multiple projects and each time it has been a complete joy! The first project she assisted me was a complete renovation of a rental property that I was listing on the MLS for sale. With Ellinor's expertise, she prepared a full budget, project schedule lined up all contractors and assisted me with product selection (paint, countertops, flooring etc). Without her help, it would have been an extremely stressful project because I did not have the time on my own to do this. With Ellinor's expertise, I was able to get top price on the sale. The investment in Ellinor's time more than paid off! The second project I worked with Ellinor on was a brand new home build. Ellinor was phenomenal in working with my wife and myself at Shea Home's design center. She was so amazing, in fact, that the design center team said she made the session one of the best that they had ever done.

I can continue citing praises for Ellinor and her team, but you can be assured that you will be working with a consummate professional who is highly skilled at her trade and will work extremely hard for you!!

Einar G.

We did a complete interior remodel of our home and hired Elle Interiors LLC to design and project manage our remodel for us. We knew after meeting Ellinor, owner of Elle Interiors, that she would be the right person to collaborate with on this project. She had great ideas on design and helped bring our vision to life. Ellinor kept her hands on our project throughout and was part of all major design and construction decisions. She assigned Travis to be our project manager and he was communicative and responsive throughout the remodel. He was also incredibly helpful with design decisions. Our main carpenter was Jeff, whom installed cabinets in the bathrooms, kitchen, in the living areas, and many other projects and his attention to quality came through in all the his work with amazing finishes. Juan did all the tile work in the bathrooms, kitchen, and wine feature, was a true artist with great attention to detail and we could not be happier with the outcomes. We are incredibly appreciative of Ellinor’s focus on the quality of the work and on bringing our vision to a finished product that we get to enjoy as a family now that we are complete.